privacy policy
Effective date: September 30th, 2025
This Privacy Policy explains how ORRETT’S LLC ("ORRETT’S," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit or make a purchase from orretts.com (the "Site") and any related services.
1. Information we collect
- Account and contact details: name, email, shipping and billing addresses, phone number
- Order and payment details: items purchased, order value, payment method and status
- Device and usage data: IP address, browser and device type, pages viewed, time on page, referring URL
- Cookies and similar technologies: identifiers for core functionality, analytics, preferences, and advertising
- Support and communications: messages you send to us, survey responses, social handles
- User content: reviews, photos, or other content you submit
2. How we use information
- Provide and operate the Site (checkout, fulfillment, customer support)
- Personalize your experience and remember preferences
- Analyze Site performance and improve products/services
- Prevent fraud, secure the Site, and comply with law
- Communicate with you about orders, updates, and marketing (with consent)
3. Cookies and ads
We use cookies, pixels, local storage, and similar technologies for functionality, performance, preferences, and advertising. Some are set by third parties. You can control cookies in your browser. Disabling certain cookies may affect Site functionality.
See our Terms and Conditions ("Cookies and Similar Technologies") for more details.
4. Legal bases for processing (EEA/UK visitors)
- To perform a contract (e.g., fulfilling an order)
- With your consent (e.g., marketing, non-essential cookies)
- For our legitimate interests (improving the Site, preventing fraud)
- To comply with legal obligations
5. Sharing information
We share information with trusted service providers who help us operate the Site and fulfill orders (hosting, payments, shipping, analytics, advertising, support). We may also share information:
- To comply with law
- To protect our rights
- In connection with a business transaction
6. Retention
We keep information only as long as necessary for the purposes described, including compliance with legal, tax, or reporting requirements. Retention periods vary by data type and purpose.
7. Your choices
- Marketing: unsubscribe anytime via the link in our emails
- Cookies: block or delete cookies in browser settings (some features may stop working)
- Do Not Track: our Site does not currently respond to DNT signals
8. Your rights
General (depending on location):
- Access, correct, delete, or port your personal information
- Object to or restrict certain processing
- Contact us to exercise these rights (we may need to verify identity)
California residents (CPRA):
- Right to request access, deletion, correction
- Right to opt out of sale/sharing of personal info and targeted ads
- Limit use of sensitive personal info
- Designate an authorized agent to act on your behalf
- No discrimination for exercising rights
EEA/UK residents (GDPR):
- Right to access, rectify, erase, or port data
- Right to object or restrict processing
- Withdraw consent anytime (without affecting prior lawful processing)
- Right to lodge a complaint with your local supervisory authority
9. Children’s privacy
Our Site is not directed to children under 13, and we do not knowingly collect their data. If you believe a child has shared personal info, contact us and we will delete it.
10. Security
We use administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure.
11. International transfers
Your information may be processed in countries other than your own. Where required, we implement safeguards (e.g., standard contractual clauses).
12. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date. Material changes may also be communicated by email or notice on the Site.
13. Contact us
Email: support@orretts.com
Mailing address:
ORRETT’S LLC
PO BOX 330 N Lantana St
Ste 28 #5130
Camarillo, CA 93010
